Cordale, Tenant Visits and Stock Condition Reports
Tenant Visits and Stock Condition Reports, Various Properties in Renton, West Dunbartonshire
Cordale Housing Association
This project involved us having to call on tenants within the Cordale Housing Association estate as per the stock addresses given to us by the Housing Officers to ask them questions about the condition of their property so as to assess any problems they may have been having or to discuss repairs. We assessed kitchens, bathrooms, electrical fittings, storage etc logging all of the results and preparing a report for the Association as to what remedial actions were required. We had to manage a large database of personal information and managed this successfully. It was important that the residents were able to see that we were independent from the Association and they saw that we represented them fairly.
We had to carefully manage the expectations of the tenant with what the budgets of the Association were.
